Refund Policy

The yearly subscription service plans demand twelve-month devotion and therefore are only refundable within 30 days of registration. But matter to pure discretion of business direction upon merits of a person scenario, payment will be fully reimbursed if for any reason you aren't wholly happy with the support, we'll make every attempt to solve the situation. If you're still not pleased with the exact very same, we provide money-back coverage as follows:-

We've got a 30 days money-back policy.

For annual / business plans that are small

  • The refund policy is not appropriate for each incidence plans
  • 100 percent of plan cost will be refunded, if maintained within 30 calendar days of adhering to the strategy.
  • No refund after 30 calendar days of subscribing the plan.

Refunds only are approved, when some of the following criteria are met:

  • There hasn't been a closed ticket or solved problem previously for unlimited strategies.
  • You have all of the requirements that were required to solve the issue and issue wasn't solved till the time account has been still active.
  • The problem is out of scope to the specific plan.
  • 30 days haven't passed after the problem has been last worked with a Mail Customer Support

User responsibility (very important) in connection with Getting Solutions, you agree you May:

Cooperate with the Mail Customer Support tech: we will use commercially reasonable efforts to offer the support for you. Our experience shows that most issues may be corrected because of close cooperation between you and the technician. Please listen carefully to the technician and follow the technician's instructions. You have to affirm that the following conditions are all true: The situation giving rise to this question is, reproducible on a single machine, i.e., a single processor with its own workstations and other peripherals; you must have knowledge about the hardware system, any applications included, and in the facts and circumstances surrounding the event; the complete system, including hardware and software, is available to you and reachable from you without limitation during any phone discussions with Mail Helpdesk support personnel.

Software/data backup:

You understand and agree that Mail Customer Support shall under no circumstance be liable for any missing or corrupted software or information. Mail Customer Support strongly recommends that you constantly maintain a full data backup and disaster recovery plan. Account, password, and safety: for one to submit an agenda arrangement, you need to complete the registration process by providing us with current, accurate and complete information as prompted by and demanded under the appropriate registration form. You can also choose a password and a user name. You are solely and completely responsible for maintaining the confidentiality of your account and password.

Furthermore, you're solely and entirely responsible for all activities that occur under your account. You agree to inform Mail Customer Support immediately of any unauthorized use of your account or any other breach of security. Mail Customer Support will not be liable for any loss which you might incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by Mail Helpdesk or another party due to someone else using your password or account. You cannot use anyone else's account at any time, without the permission of the account holder.

Data backup

You're only responsible for maintaining and backing up all data, text, data or other materials (“together customer information”) and applications stored on your own personal computer and storage media prior to ordering the solutions. You acknowledge and agree or its own referral spouses Don't Have Any liability or responsibility under any circumstances at any moment for any corruption or loss of customer information, hardware or software which may arise from their professional services.